REFUND POLICY
Last Updated: June 2026
All Sales Are Final
At Granite Peak Labs, we are committed to providing high-quality research products and exceptional customer service. Due to the nature of our products, all sales are final.
We do not offer refunds, returns, exchanges, or cancellations once an order has been placed and processed.
By completing a purchase through our website, you acknowledge and agree that all products are sold on a non-refundable basis.
We encourage customers to carefully review product descriptions, specifications, quantities, and pricing before placing an order. If you have any questions regarding a product or your order, please contact us prior to completing your purchase, and our team will be happy to assist you.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery so we can review the issue and work toward an appropriate resolution.
Product Concerns
At Granite Peak Labs, we take product quality seriously. Any product-related concerns will be reviewed and evaluated on a case-by-case basis.
Please note that product performance can be affected by handling, storage, preparation methods, and materials used by the customer. As a result, Granite Peak Labs cannot guarantee the integrity or performance of products that have been altered, reconstituted, mishandled, or stored improperly after delivery.
If you believe there is an issue with your order, please contact our support team promptly with detailed information regarding your concern. We may request additional information, photographs, or documentation to assist in our review.
Billing Errors
In the event of a duplicate charge, payment processing issue, or technical error caused by Granite Peak Labs, please contact us within 15 days of the transaction date. We will investigate the matter and, if an error is confirmed, take appropriate corrective action.
Granite Peak Labs reserves the right to determine the appropriate resolution for all product and billing-related claims.
Contact Us
If you have questions regarding this Refund Policy, please contact us:
Granite Peak Labs
Website: GranitePeakLabs.com
Email: support@granitepeaklabs.com